Patient Access & Scheduling Specialist

Southern Ohio Medical Center; Wheelersburg (OH); Híbrido; USD 32 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Bonus eligibility

Retirement contributions

Medical coverage

Flexible spending accounts

Earned Wage Access

Paid Time Off

Life insurance

Tuition assistance

Gym membership discount

Employee discounts

Resumo da oferta

Southern Ohio Medical Center seeks a friendly Scheduler/Registrar to greet patients and register them for outpatient testing. You will prep patients for tests, verify insurance, determine eligibility, and explain costs, while ensuring excellent customer service across all departments.

You’ll work under the Central Scheduling Supervisor, handle data in hospital systems, and support training of staff. Prior registration knowledge and a basic computer skill set are preferred for success.

Qualificações

• High School Diploma or equivalent is required.
• Three to six months of related work experience preferred.
• Previous registration and scheduling knowledge preferred.
• Computer experience preferred.
• Medical terminology preferred.
• Insurance knowledge preferred.
• Knowledge of CPT/ICD-10 coding preferred.

Responsabilidades

• Answers the telephone within three rings and greets and identifies the patients and their needs.
• Collects accurate financial and clinical data to meet Registration/Central Scheduling standards in all systems used by Registration/Central Scheduling
• Communicates and comprehends hospital scheduling, procedure preps, registration and/or testing procedures, insurance guidelines and requirements.
• Communicates to the customers' the Out of Pocket expenses and payments, and collections
• Collects and maintains various departmental records, logs and statistical data as identified by the Central Scheduling Supervisor within the set deadlines.
• Assists in training and education of employees.
• Responsible for verification of Medical Necessity for all Medicare Patients
• Completed all CMS/Joint Commission requirements as directed by Management.
• Verification of a valid physician order
• Telephones physician office for valid physician order or clarification of the physician order
• Completes Medicare Secondary Payer Questionnaire for every Medicare Patient
• Performs other duties as assigned

Conhecimentos

Customer service

Medical terminology

Insurance knowledge

CPT/ICD-10 coding knowledge

Computer literacy

Formação académica

High School Diploma

Ferramentas

Scheduling software

Electronic Health Records

Descrição da oferta de emprego

Current Employees:If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

GENERAL SUMMARY

Works under the supervision of the Central Scheduling Supervisor. The Scheduler/Registrar’s primary job function is to be responsible for greeting and scheduling/registering patients in a professional way and performing an orderly efficient scheduling and registration process for outpatient testing. Responsible for prepping patients for the test scheduled. Is responsible for the safeguarding of the public relations of the hospital and confidentially of its records by consistent professional conduct. Receives scheduling information, reviews Medical Necessity, provides patient education related to scheduled test. Obtains and confirms patient's insurance. Verifies eligibility. Works with each Ancillary department to ensure seamless informed excellent customer service.

QUALIFICATIONS

Education:

• High School Diploma or successful completion of an equivalent High School Exam Required

Licensure:

• None

Experience:

• Three to six months of related work experience is preferred
• Previous registration and scheduling knowledge preferred
• Computer experience preferred
• Medical terminology preferred
• Insurance knowledge preferred
• Knowledge of CPT/ICD 10 coding preferred

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Answers the telephone within three rings and greets and identifies the patients and their needs.
• Collects accurate financial and clinical data to meet the Registration/Central Scheduling standards in all systems used by Registration/Central Scheduling
• Communicates and comprehends hospital scheduling, procedure preps, registration and/or testing procedures, insurance guidelines and requirements.
• Communicates to the customers' the Out of Pocket expenses and payments, and collections
• Collects and maintains various departmental records, logs and statistical data as identified by the Central Scheduling Supervisor within the set deadlines.
• Assists in training and education of employees.
• Responsible for verification of Medical Necessity for all Medicare Patients
• Completed all CMS/Joint Commission requirements as directed by Management.
• Verification of a valid physician order
• Telephones physician office for valid physician order or clarification of the physician order
• Completes Medicare Secondary Payer Questionnaire for every Medicare Patient
• Performs other duties as assigned

Why SOMC? You Care for Our Patients, We Care for You

At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.

• Competitive pay with quarterly market analysis
• Performance-based annual increase and bonus eligibility
• Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
• Comprehensive medical, dental, and vision coverage*
• Medical and dependent care flexible spending accounts*
• Earned Wage Access - get paid before payday
• Paid Time Off bank with 3 annual sick days
• Life insurance and disability coverage*
• Tuition and certification assistance
• Club LC - discounted/free gym membership
• Employee discount and payroll deduct programs
• And many other benefit offerings!

*Available only to Full-Time and/or Part-Time Employees

Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Thank you for your interest in Southern Ohio Medical Center.Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.