Patient Access & Registration Specialist

Memorial Health System; Rockland (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Bonus eligibility

Job summary

Memorial Health System is seeking a Registration Receptionist to answer calls, schedule appointments, and maintain patient data and records. The role emphasizes accurate data entry, EHR verification, and handling co-pays at point of service.

The position requires strong communication skills, proficiency with Microsoft Office, and the ability to work with diverse personalities in a fast-paced medical practice. This is an on-site role in Ohio.

Qualifications

• High School Diploma, GED, or equivalent required.
• Minimum of 1 year relevant experience required.
• Associates Degree may be considered based on relevancy of experience.
• Excellent verbal and written communication skills.
• Ability to perform clerical tasks and follow directions.
• Proficiency in Microsoft Office Applications and computer skills.

Responsibilities

• Receives and directs phone calls to appropriate staff and receptionist for the department.
• Answers calls following hospital etiquette and documents messages accurately.
• Schedule appointments and maintain patient files and logs as directed.
• Enter new patient data and verify/update EHR records for completeness.
• Verify insurance eligibility and collect out-of-pocket liabilities upfront.
• Refer accounts to financial counselors when needed and operate office equipment.

Skills

Verbal communication

Written communication

Microsoft Office

Phone etiquette

Teamwork

Education

High School Diploma or GED

Associates Degree considered for relevancy

Tools

Microsoft Office Suite

Job description

Memorial Health System is seeking a Registration Receptionist to answer calls, schedule appointments, and maintain patient data and records. The role emphasizes accurate data entry, EHR verification, and handling co-pays at point of service.

The position requires strong communication skills, proficiency with Microsoft Office, and the ability to work with diverse personalities in a fast-paced medical practice. This is an on-site role in Ohio.