Patient Access & Registration Specialist

10 Nationwide Children's Hospital; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, OH, is seeking a friendly patient access associate to greet and register patients, answer calls, and schedule appointments.

You will collect demographic, insurance, and physician information, ensure eligibility for insurance, review pre-certifications, and guide patients on requirements.

Strong administrative and computer skills, CPR certification as needed, and prior healthcare experience are preferred.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• CPR certification may be required depending on position.

Responsibilities

• Greet and register patients.
• Answer telephone calls and schedule appointments.
• Pull and file medical charts when indicated.
• Provide excellent customer service to patients and families.
• Interview and register patients in registration areas.
• Obtain accurate demographic, insurance, and physician information.
• Screen data to ensure insurance eligibility and pre-certification requirements.
• Instruct customers on requirements and assist in identifying self-pay patients for financial assistance.
• Maintain open communication with other departments and clinical staff.
• Assist in shadowing/precepting of new employees.

Skills

Computer skills

Administrative skills

Education

High School Diploma or equivalent

Associate degree preferred

Job description

Nationwide Children's Hospital in Columbus, OH, is seeking a friendly patient access associate to greet and register patients, answer calls, and schedule appointments.

You will collect demographic, insurance, and physician information, ensure eligibility for insurance, review pre-certifications, and guide patients on requirements.

Strong administrative and computer skills, CPR certification as needed, and prior healthcare experience are preferred.