Compassionate Patient Access Specialist

10100 Children's Hospital; Maryland; On-site; USD 29,000 - 56,000; Full time

Job summary

Children's National Hospital is seeking a Patient Access Representative to provide courteous patient services, assist with scheduling and registration, and support multiple departments. The role emphasizes accurate data entry, insurance verification, and clear communication with families and care teams.

The position requires a high school diploma or GED, at least two years of related experience, and 35 WPM typing. Proficiency in Microsoft Office is preferred and training will be provided.

Qualifications

• Minimum 2 years related experience.
• High school diploma or GED required.
• Typing speed of at least 35 WPM.
• Broad knowledge of administrative processes and customer service.
• Proficiency with Microsoft Office preferred.

Responsibilities

• Schedule patients for ancillary services and registration.
• Enter and verify demographic and insurance information.
• Verify charges and codes; update billing/registration systems.
• Greet patients/parents and respond to inquiries professionally.
• Complete bedside registration for ED patients and reschedule as needed.
• Maintain accurate documentation and ensure HIPAA compliance.

Skills

Administrative processes

Customer service

Computer skills

Typing 35 wpm

Team support

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children's National Hospital is seeking a Patient Access Representative to provide courteous patient services, assist with scheduling and registration, and support multiple departments. The role emphasizes accurate data entry, insurance verification, and clear communication with families and care teams.

The position requires a high school diploma or GED, at least two years of related experience, and 35 WPM typing. Proficiency in Microsoft Office is preferred and training will be provided.