Patient Access & Scheduling Specialist

Bon Secours; Virginia Beach (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

PTO and family leave

Tuition assistance

Job summary

Bon Secours is seeking a Patient Services Representative to be the first line of quality service for patients and the community at In Motion Physical Therapy in Town Center. The role includes patient registration, scheduling, and financial discussions, with occasional coverage at other locations as needed.

Responsibilities emphasize accurate data entry, insurance verification, and maintaining excellent customer service to support smooth patient flow and accurate medical records.

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Verifies demographics and processes patient registration.
• Schedules appointments and enters information for scheduling.
• Explains financial options to patients and collects payments.
• Processes insurance verification and referrals as needed.

Skills

Customer service

Communication

Registration

Education

High School Diploma or GED

Job description

Bon Secours is seeking a Patient Services Representative to be the first line of quality service for patients and the community at In Motion Physical Therapy in Town Center. The role includes patient registration, scheduling, and financial discussions, with occasional coverage at other locations as needed.

Responsibilities emphasize accurate data entry, insurance verification, and maintaining excellent customer service to support smooth patient flow and accurate medical records.