Patient Services Advocate - Physical Therapy Clinic

Bon Secours; Virginia Beach (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Paid time off

Health benefits

Job summary

Bon Secours seeks a Patient Services Representative for In Motion Physical Therapy – Town Center in Virginia Beach. You will handle patient registration, verify demographics and insurance, schedule appointments, and guide patients through financial options.

You may assist at other practice locations as needed. Strong communication and customer service are essential as you manage workflows, collect payments, and maintain accurate records in the electronic health system.

Qualifications

• High School Diploma or GED required or equivalent.
• Prior experience in patient registration/healthcare preferred.
• Strong customer service and communication skills.

Responsibilities

• Serve as the primary point of contact between patients and physician practices.
• Greet patients and the community with respectful, professional service.
• Schedule appointments and enter information accurately in the computer system.

Skills

Customer service

Appointment scheduling

Insurance verification

Patient registration

Communication

MyChart

Billing/revenue cycle

Education

High School Diploma or GED

Tools

MyChart

Revenue cycle software

Billing software

Job description

Bon Secours seeks a Patient Services Representative for In Motion Physical Therapy – Town Center in Virginia Beach. You will handle patient registration, verify demographics and insurance, schedule appointments, and guide patients through financial options.

You may assist at other practice locations as needed. Strong communication and customer service are essential as you manage workflows, collect payments, and maintain accurate records in the electronic health system.