Patient Access & Scheduling Specialist

NYU Langone Health; Village of Mineola (NY); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Employee resource groups

Job summary

NYU Langone Hospital—Long Island is seeking an Associate in Scheduling & Registration to manage patient appointments within the Hospital Information System. You will interact with referring offices, answer calls, and guide patients through pre-registration and registration, establishing the first impression of the institution’s services.

Responsibilities include collecting demographic and insurance information, explaining financial responsibilities, and ensuring accurate documentation while

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years of Customer Service experience.
• Strong communication, multitasking, and organizational skills.

Responsibilities

• Schedules patient appointments in Hospital Information Systems.
• Liaises with referring physician office staff.
• Answers and filters calls; uses Cyracom when needed.
• Handles pre-registration and registration processes.
• Collects co-pays and explains financial responsibilities.

Skills

Customer Service

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

NYU Langone Hospital—Long Island is seeking an Associate in Scheduling & Registration to manage patient appointments within the Hospital Information System. You will interact with referring offices, answer calls, and guide patients through pre-registration and registration, establishing the first impression of the institution’s services.

Responsibilities include collecting demographic and insurance information, explaining financial responsibilities, and ensuring accurate documentation while