Patient Access & Scheduling Specialist

SilkRoad; Village of Mineola (NY); On-site; USD 57,000 - 62,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking an Associate, Scheduling & Registration to schedule appointments, manage pre-registration, and register patients in Hospital Information Systems. The role involves liaising with referring offices, processing demographics and insurance data, and explaining financial responsibilities to patients and families.

Qualifications include a High School Diploma or equivalent and 1–2 years of customer service experience, with knowledge of medical terminology and

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of Customer Service experience preferred.
• Strong communication, multitasking, and organizational abilities.
• Basic computer skills including Microsoft Office (Excel, Word, Outlook).
• Knowledge of medical terminology is advantageous.

Responsibilities

• Schedule patient appointments and liaise with physician offices.
• Handle pre-registration and registration processes.
• Obtain demographics, insurance, and financial responsibility information.
• Explain financial responsibilities to patients and families.
• Verify documentation for accuracy and avoid duplicate medical records.

Skills

Communication

Multitasking

Detail orientation

Organizational skills

Interpersonal skills

Microsoft Office

Education

High School Diploma or GED

Tools

Epic

Carestream

Soarian

Job description

NYU Langone Hospital—Long Island is seeking an Associate, Scheduling & Registration to schedule appointments, manage pre-registration, and register patients in Hospital Information Systems. The role involves liaising with referring offices, processing demographics and insurance data, and explaining financial responsibilities to patients and families.

Qualifications include a High School Diploma or equivalent and 1–2 years of customer service experience, with knowledge of medical terminology and