Patient Access & Scheduling Specialist

PT Solutions; Vienna (VA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

401K with match

Medical, dental, vision insurance

Paid Time Off (PTO)

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to serve as the link between patients, providers, and insurers, ensuring a smooth care journey.

You will handle insurance verification, authorizations, referrals, and scheduling while supporting patients with care access and a positive experience. Growth opportunities and ongoing training are offered in a supportive, mission-driven environment.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service experience, healthcare experience preferred.
• Proficient in communicating with patients, providers, and insurers.

Responsibilities

• Verify insurance coverage and obtain prior authorizations.
• Reconcile patient payments and ensure accuracy of charges.
• Coordinate referrals and optimize appointment schedules.
• Maintain relationships with patients, providers, clinicians, and internal teams.

Skills

Customer service

HIPAA compliance

Communication skills

Schedule coordination

Education

High School diploma or GED

Tools

Electronic Health Records (EHR)

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to serve as the link between patients, providers, and insurers, ensuring a smooth care journey.

You will handle insurance verification, authorizations, referrals, and scheduling while supporting patients with care access and a positive experience. Growth opportunities and ongoing training are offered in a supportive, mission-driven environment.