Patient Access & Scheduling Specialist

1200 MH-Memphis Hospitals; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking an outpatient registration specialist to support scheduling, insurance verification, and cash collections. You will ensure accurate patient demographics and financial information while delivering friendly, patient-centered service that reflects the organization’s Mission, Vision and Values.

In this role you will register walk‑in and scheduled patients, inform them of the referral process, and coordinate with various departments to keep

Qualifications

• Experience in outpatient registration, scheduling, or insurance verification 1-3 years.
• Proficiency in Windows and Windows-based applications.
• Ability to communicate clearly with patients and staff in a friendly manner.

Responsibilities

• Schedules outpatients for tests, appointments, treatments and procedures.
• Registers walk-in patients.
• Ensures patient appointments, financial information and demographics are accurate.
• Informs patients of the referral process and need to bring physician referrals.
• Notifies appropriate area of all calls and scheduled appointments.
• Performs front-end collections, issues receipts, and makes deposits when indicated.
• Assures accuracy of financial/insurance information obtained from patients.
• Performs other job functions as requested or assigned.

Skills

Customer service

Communication

Computer literacy

Attention to detail

Multitasking

Tools

EPIC

RadNet

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking an outpatient registration specialist to support scheduling, insurance verification, and cash collections. You will ensure accurate patient demographics and financial information while delivering friendly, patient-centered service that reflects the organization’s Mission, Vision and Values.

In this role you will register walk‑in and scheduled patients, inform them of the referral process, and coordinate with various departments to keep