Hospital Scheduling Specialist: Patient Care Liaison

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis seeks a Scheduler to coordinate all hospital-based exams and procedures, acting as the first point of contact for patients and departments.

You will handle referrals, verify information, and schedule outpatient and inpatient services, ensuring accurate records and smooth patient flow.

This role emphasizes communication, organization, and attention to detail in a fast-paced clinical environment.

Qualifications

• Healthcare environment experience (1–3 years)
• Scheduling experience (1–3 years preferred)
• Knowledge of general business operations, scheduling, insurance, and coding
• Typing speed of 35 words per minute
• Basic understanding of medical terminology
• Basic computer operations experience
• Excellent verbal and written communication skills
• Ability to organize multiple tasks and work independently

Responsibilities

• As initial patient liaison, coordinates patient care procedures via telephone and direct contact for hospital-based exams and procedures.
• Reviews and maintains patient care information.
• Completes patients' medical and/or insurance files from initial interview and distributes files as specified in policies.
• Performs other job functions as assigned.

Skills

Scheduling

Insurance knowledge

Coding

Typing 35 wpm

Medical terminology

Computer literacy

Communication skills

Task organization

Job description

Methodist Le Bonheur Healthcare in Memphis seeks a Scheduler to coordinate all hospital-based exams and procedures, acting as the first point of contact for patients and departments.

You will handle referrals, verify information, and schedule outpatient and inpatient services, ensuring accurate records and smooth patient flow.

This role emphasizes communication, organization, and attention to detail in a fast-paced clinical environment.