Patient Access & Scheduling Specialist

Beth Israel Lahey Health; Lynnfield (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking a patient access specialist to register patients, schedule appointments and collect co-payments in a busy clinic environment.

Under supervision, you will ensure accurate data entry, provide excellent customer service, and support physicians and staff with scheduling and billing processes. Relevant experience in high-volume healthcare positions is preferred.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in a high volume customer service position.
• Strong customer service, PC, and communication skills.

Responsibilities

• Registers all patients and collects co-pays with accuracy.
• Manages scheduling: check-in, verify info, and enter future appointments.
• Answer phones professionally and assist patients with inquiries.

Skills

Customer service

PC skills

Written and verbal communication

Multi-tasking

Education

High school diploma

Job description

Beth Israel Lahey Health is seeking a patient access specialist to register patients, schedule appointments and collect co-payments in a busy clinic environment.

Under supervision, you will ensure accurate data entry, provide excellent customer service, and support physicians and staff with scheduling and billing processes. Relevant experience in high-volume healthcare positions is preferred.