Patient Access & Scheduling Specialist

Beth Israel Lahey Health; Haverhill (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking an efficient Scheduling/Registration support role to manage patient check-in, scheduling, and data entry with a focus on accuracy and service quality.

Responsibilities include registering outpatients, updating information, and coordinating with the Access Center to optimize appointment flow and charges. Strong computer and MS Office skills are required.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Registers all new and established outpatients upon arrival, verifying and collecting co-payments.
• Statuses appointments at check-in and ensures charges posted; schedules future appointments in correct sequence.
• Provides patients with wait-time updates and monitors waiting areas for cleanliness.
• Collaborates with Access Center at LHMC to schedule patients and create access.
• Calls patients to set up appointments from recall lists and queues.

Skills

Data entry

English communication

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an efficient Scheduling/Registration support role to manage patient check-in, scheduling, and data entry with a focus on accuracy and service quality.

Responsibilities include registering outpatients, updating information, and coordinating with the Access Center to optimize appointment flow and charges. Strong computer and MS Office skills are required.