Patient Access & Scheduling Specialist

CHI St Vincent Hot Springs; USA; Vor Ort; USD 22.000 - 29.000; Vollzeit

Zusammenfassung

CHI St. Vincent Hot Springs is seeking a Patient Access Representative to perform patient registration and admitting across hospital access points, including the Emergency Department and main registration.

You will gather and verify demographic, insurance, and account information in multiple systems. Responsibilities include scheduling, providing patient-facing support by phone, and ensuring accurate documentation.

Qualifikationen

• High school diploma or GED required or within hire terms.
• 1 year healthcare patient access experience preferred.
• Knowledge of patient registration procedures and insurance verification.
• Excellent communication with patients and staff.

Aufgaben

• Register patients across access points with accurate demographics and insurance data.
• Scan, index and manage patient documents for registration and billing workflows.
• Explain financial responsibilities and collect payments when appropriate.
• Schedule and manage patient appointments to ensure timely access to care.
• Resolve routine registration/insurance issues and escalate complex cases.
• Provide patient support via phone and other approved channels.

Kenntnisse

Patient registration

Insurance eligibility

Documentation

Customer service

Telephone communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

CHI St. Vincent Hot Springs is seeking a Patient Access Representative to perform patient registration and admitting across hospital access points, including the Emergency Department and main registration.

You will gather and verify demographic, insurance, and account information in multiple systems. Responsibilities include scheduling, providing patient-facing support by phone, and ensuring accurate documentation.