Patient Access & Scheduling Specialist

Medical University of South Carolina (MUSC); United States; On-site; USD 25,000 - 30,000; Full time

Job summary

The Medical University of South Carolina (MUSC) seeks a patient registration professional to greet patients and families, collect demographics and insurance information, and coordinate scheduling and pre-visit activities. You will also maintain patient accounts and support revenue-cycle workflows near the registration process.

Responsibilities include updating records, collecting co-pays, ensuring data accuracy, and upholding confidentiality while delivering strong customer service in a busy

Qualifications

• High school diploma or equivalent (GED).
• One year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Scheduling

Phone etiquette

Data entry

Education

High school diploma

Tools

Hospital information systems

Word processing

Job description

The Medical University of South Carolina (MUSC) seeks a patient registration professional to greet patients and families, collect demographics and insurance information, and coordinate scheduling and pre-visit activities. You will also maintain patient accounts and support revenue-cycle workflows near the registration process.

Responsibilities include updating records, collecting co-pays, ensuring data accuracy, and upholding confidentiality while delivering strong customer service in a busy