Patient Access & Registration Specialist

Medical University of South Carolina; Mount Pleasant, Northern (SC, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

The Medical University of South Carolina is seeking an Office Registration Clerk to greet patients, schedule appointments, collect co-pays, and maintain accurate demographic and insurance information. You will support the clinic flow and coordinate with care teams to optimize the patient experience.

This on-site role requires high school diploma, 1 year of customer service, and basic familiarity with hospital information systems.

Qualifications

• High school diploma or GED.
• Minimum 1 year of customer service experience.
• Experience interpreting financial procedures preferred.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Education

High school diploma or GED

Tools

Hospital information systems

Job description

The Medical University of South Carolina is seeking an Office Registration Clerk to greet patients, schedule appointments, collect co-pays, and maintain accurate demographic and insurance information. You will support the clinic flow and coordinate with care teams to optimize the patient experience.

This on-site role requires high school diploma, 1 year of customer service, and basic familiarity with hospital information systems.