Patient Access & Scheduling Coordinator

C004 Carolina Family Care, Inc. (CFC); Town of Charleston (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

The Medical University of South Carolina invites applications for a patient services role that focuses on greeting patients, scheduling, and accurate registration. You will manage demographic and insurance data, collect co-pays, and support the patient experience across multiple touchpoints in a fast-paced clinic environment.

This position emphasizes confidentiality, adherence to regulatory procedures, and collaboration with medical professionals to ensure smooth, welcoming visits for patients

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Greet patients and families and improve their experience.
• Schedule appointments by phone or in person to optimize clinic efficiency.
• Enter and update demographic and insurance information; collect co-pays and balances.
• Complete preregistration, registration, and verification/payments; safeguard confidentiality.

Skills

Customer service experience

Education

High School Diploma or GED

Tools

Hospital information systems

Job description

The Medical University of South Carolina invites applications for a patient services role that focuses on greeting patients, scheduling, and accurate registration. You will manage demographic and insurance data, collect co-pays, and support the patient experience across multiple touchpoints in a fast-paced clinic environment.

This position emphasizes confidentiality, adherence to regulatory procedures, and collaboration with medical professionals to ensure smooth, welcoming visits for patients