Patient Access & Scheduling Specialist

St. Tammany Parish Hospital; Bush (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to provide efficient, organized check-in/out for patients, ensure throughput and top-notch customer service, and assist with appointment scheduling and insurance verification during registration.

You will collect patient information, maintain confidentiality per HIPAA and company policy, answer multi-line phones, collect copays and balances, and file documents into the Medical Record.

Qualifications

• Must operate a computer, copier and fax machine.
• Strong communication and patient-service orientation.
• Preferred medical office experience and knowledge of medical terminology.

Responsibilities

• Check-in and check-out patients efficiently and accurately.
• Schedule appointments and verify insurance during registration.
• Collect copayments and patient balances.
• Answer multi-line phones politely and direct calls.
• Scan and file documents into the Medical Record while maintaining confidentiality.

Skills

Communication skills

Team player

Medical terminology

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to provide efficient, organized check-in/out for patients, ensure throughput and top-notch customer service, and assist with appointment scheduling and insurance verification during registration.

You will collect patient information, maintain confidentiality per HIPAA and company policy, answer multi-line phones, collect copays and balances, and file documents into the Medical Record.