Patient Access & Front Desk Specialist

St. Tammany Health System; Bush (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

St. Tammany Health System is seeking a Patient Access Representative to manage patient check-in/out, schedule appointments, verify insurance, and collect payments.

You will handle patient information with confidentiality in a busy clinical environment, answer a multi-line phone system, and help ensure smooth patient throughput. The role requires strong communication, basic medical terminology, and a team-oriented attitude in a high-volume healthcare setting.

Qualifications

• Must operate a computer, copier and fax machine.
• Must possess good communication skills and a great deal of patience.
• Medical office experience preferred.
• Should have previous medical terminology.
• Must be willing to learn all aspects of the office and be a team player.
• Must be able to work well with others in a very busy environment.
• Must maintain a professional demeanor at all times.

Responsibilities

• Check in/out patients efficiently to support throughput and customer service.
• Schedule appointments and verify insurance during registration.
• Collect copayments and patient balances.
• Collect and scan documents into the medical record while maintaining confidentiality (HIPAA).
• Answer multi-line phones and direct calls politely and professionally.

Skills

Customer service

Communication skills

Medical terminology

Team player

Education

High School Diploma or GED

Job description

St. Tammany Health System is seeking a Patient Access Representative to manage patient check-in/out, schedule appointments, verify insurance, and collect payments.

You will handle patient information with confidentiality in a busy clinical environment, answer a multi-line phone system, and help ensure smooth patient throughput. The role requires strong communication, basic medical terminology, and a team-oriented attitude in a high-volume healthcare setting.