Patient Access & Scheduling Specialist

Tucson Medical Center; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Tucson Medical Center seeks an organized Medical Office Support member to assist with patient scheduling, registration, and revenue-cycle tasks. You will verify insurance details, assist with benefits interpretation, and support billing processes to ensure smooth patient flow and accurate accounts.

The role requires strong customer service, solid computer skills, and the ability to communicate effectively with patients and staff.

Qualifications

• Knowledge of office management practices within healthcare.
• Ability to interpret insurance benefits and patient financial responsibility.
• Experience with medical office scheduling and related processes.

Responsibilities

• Assist with patient scheduling, registration, and appointment coordination.
• Verify insurance, handle eligibility and authorization functions.
• Process accounts and payments, including billing and posting.
• Provide excellent customer service via phone and walk‑ins.
• Communicate clearly with departments and patients to resolve issues.

Skills

Office management

Billing & scheduling

Customer service

Communication

Insurance benefits interpretation

Education

High School diploma or GED

Vocational medical office training

Tools

Clinic software / computer literacy

Job description

Tucson Medical Center seeks an organized Medical Office Support member to assist with patient scheduling, registration, and revenue-cycle tasks. You will verify insurance details, assist with benefits interpretation, and support billing processes to ensure smooth patient flow and accurate accounts.

The role requires strong customer service, solid computer skills, and the ability to communicate effectively with patients and staff.