Patient Access & Scheduling Specialist

Tucson Medical Center; Tucson, Northern (AZ, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Tucson Medical Center is seeking a Patient Access Services Representative for TMCOne - Wyatt Cardiology to manage patient intake, scheduling, and insurance tasks. You will verify benefits, collect payments, and support billing processes in a fast-paced cardiovascular clinic.

Ideal candidates have healthcare front desk experience, strong communication skills, and the ability to handle multiple tasks with accuracy within hospital systems.

Qualifications

• Customer service experience in healthcare settings preferred.
• Familiarity with medical billing and scheduling workflows.
• Ability to handle insurance verification and patient data with accuracy.

Responsibilities

• Provide excellent customer service to patients, visitors and staff.
• Verify insurance benefits and determine anticipated patient financial responsibility.
• Perform centralized scheduling, pre-authorization, and billing support as needed.
• Enter and verify patient demographics and biographical data in hospital systems.
• Process accounts payable and collections activities as required.
• Coordinate with physicians and office staff for scheduling and referrals.

Skills

Customer service

Scheduling

Insurance verification

Billing and collections

Communication

Telephone handling

Medical terminology

Multi-tasking

Education

High School diploma or GED

CMA certification possible

Tools

Job description

Tucson Medical Center is seeking a Patient Access Services Representative for TMCOne - Wyatt Cardiology to manage patient intake, scheduling, and insurance tasks. You will verify benefits, collect payments, and support billing processes in a fast-paced cardiovascular clinic.

Ideal candidates have healthcare front desk experience, strong communication skills, and the ability to handle multiple tasks with accuracy within hospital systems.