Patient Registrar: Seamless Registration & Scheduling

Community Health Systems; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Systems is seeking a Registrar to support patient care by accurately capturing demographic and insurance information, scheduling procedures, and maintaining organized patient records. The role emphasizes excellent customer service and efficient registration processes in a hospital setting.

The ideal candidate has up to 2 years in healthcare or front desk roles, familiarity with EHR systems, and strong attention to detail.

Qualifications

• Post-secondary education in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications and secures necessary authorizations.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and resolves insurance-related questions.
• Documents consent forms when patient cannot sign and notes who signs if a family member signs and has nursing sign off.
• Places an armband on each patient before the patient leaves the department for identification.
• Answers and returns phone calls with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Insurance verification

Attention to detail

Interpersonal skills

Medical terminology

Education

High School Diploma

Tools

EHR systems

Registration software

Job description

Community Health Systems is seeking a Registrar to support patient care by accurately capturing demographic and insurance information, scheduling procedures, and maintaining organized patient records. The role emphasizes excellent customer service and efficient registration processes in a hospital setting.

The ideal candidate has up to 2 years in healthcare or front desk roles, familiarity with EHR systems, and strong attention to detail.