Patient Access & Registration Specialist

Community Health Systems, Inc.; Indiana; On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Systems, Inc. is seeking a Registrar to support patient care by accurately capturing demographic and insurance information and by coordinating scheduling, authorizations, and records with a focus on exceptional service.

The role requires attention to detail, familiarity with EHR/registration software, and the ability to manage confidential information in a fast-paced healthcare setting.

Qualifications

• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• Post secondary education or training in medical office administration or healthcare administration preferred.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.

Skills

Customer service

Attention to detail

Interpersonal skills

Medical terminology

EHR systems

Education

Post secondary education in medical office administration

Tools

EHR software

Registration software

Job description

Community Health Systems, Inc. is seeking a Registrar to support patient care by accurately capturing demographic and insurance information and by coordinating scheduling, authorizations, and records with a focus on exceptional service.

The role requires attention to detail, familiarity with EHR/registration software, and the ability to manage confidential information in a fast-paced healthcare setting.