Patient Access & Scheduling Specialist

Munson Healthcare Careers; Traverse City (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus $2,700

Tuition reimbursement

Career development

Full benefits

Paid holidays

Generous PTO

Free retirement counseling

Wellness platform

Job summary

Munson Healthcare seeks a Medical Business Associate (Receptionist) to be the first point of contact for patients and families, delivering a welcoming, efficient experience in a busy clinic.

You will verify patient and insurance details, enter data into the registration system, schedule appointments, and set the tone for visits with professional greetings by phone and in person. This full-time role in Traverse City offers growth, benefits, and a $2,700 sign-on bonus.

Qualifications

• High school diploma or GED required.
• 6–12 months of customer service experience expected.
• Typing proficiency and comfort with multiple computer systems.
• Experience with registration and medical billing processes preferred.

Responsibilities

• Serve as first point of contact for patients and families.
• Obtain/verify patient and insurance information and enter into the registration system.
• Schedule patient appointments including referrals and tests.
• Greet patients professionally in person and by phone.

Skills

Customer service

Typing

Windows

Communication

Education

High school diploma or GED

Associate degree preferred

Tools

Registration software

EMR systems

Windows OS

Job description

Munson Healthcare seeks a Medical Business Associate (Receptionist) to be the first point of contact for patients and families, delivering a welcoming, efficient experience in a busy clinic.

You will verify patient and insurance details, enter data into the registration system, schedule appointments, and set the tone for visits with professional greetings by phone and in person. This full-time role in Traverse City offers growth, benefits, and a $2,700 sign-on bonus.