Patient Access & Scheduling Specialist

sanford; Town of Weston (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Wisconsin is seeking a Patient Access Representative to handle patient registration and scheduling across various settings. The role requires greeting patients, verifying demographics, handling paperwork, and ensuring accurate data entry.

You will collaborate with nursing and providers, manage payments and financial responsibilities, and support our mission of accessible world-class health care. The position shifts include 12-hour day shifts with 24 hours weekly.

Qualifications

• High school diploma or equivalent is preferred.
• Post-secondary education is helpful but not required.
• Excellent customer service and empathy for patients.

Responsibilities

• Register patients and schedule appointments, verifying demographics and accuracy.
• Collect payments and manage co-pays and balances per policy.
• Create electronic files and route necessary forms and documents.
• Answer questions, coordinate referrals, and assist with pre-authorization.
• Maintain confidentiality and provide professional customer service.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in Wisconsin is seeking a Patient Access Representative to handle patient registration and scheduling across various settings. The role requires greeting patients, verifying demographics, handling paperwork, and ensuring accurate data entry.

You will collaborate with nursing and providers, manage payments and financial responsibilities, and support our mission of accessible world-class health care. The position shifts include 12-hour day shifts with 24 hours weekly.