Patient Access & Scheduling Specialist

sanford; Marshfield (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Marshfield, WI, is seeking a Patient Access Representative to support patient registration and scheduling. The role may involve both registration and scheduling duties and requires handling related paperwork, verifying demographics, and establishing financial responsibility.

Responsibilities include greeting patients, collecting co-payments, coordinating referrals and authorizations, and ensuring accurate charts and records.

Qualifications

• High school diploma or equivalent required.
• Experience in medical office preferred.
• Strong customer service and confidentiality.

Responsibilities

• Greet patients/residents and register or schedule them, collecting necessary paperwork.
• Explain and educate patients and obtain signatures; establish financial responsibility and assist with arrangements.
• Handle co-payments and payments; manage registration work queue and resolve issues.
• Schedule appointments, coordinate referrals, pre-authorizations, and interpreters; assist with recalls and waitlists.
• Maintain confidentiality and provide excellent customer service; work as part of a team or independently.

Skills

Customer service

Medical terminology

Communication

Teamwork

Education

High school diploma or GED

Post-secondary education helpful

Job description

Sanford Health in Marshfield, WI, is seeking a Patient Access Representative to support patient registration and scheduling. The role may involve both registration and scheduling duties and requires handling related paperwork, verifying demographics, and establishing financial responsibility.

Responsibilities include greeting patients, collecting co-payments, coordinating referrals and authorizations, and ensuring accurate charts and records.