Patient Access & Scheduling Specialist

sanford; Town of Wausau (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in the United States is hiring a Patient Access Representative. The role focuses on patient registration and scheduling, with duties spanning creating electronic files, collecting payments, and answering patient inquiries.

Shifts are 8 hours, day shifts, with a 40-hour work week in a hospital setting. Responsibilities include greeting patients, verifying demographics, coordinating referrals and pre-authorizations, and assisting with billing tasks.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• Greet patients and verify demographics to register or schedule.
• Create electronic files; collect co-payments and payments on account balances.
• Coordinate referrals, pre-authorizations, and interpreter services as needed.
• Operate multi-line phones, assist with recall lists, and support scheduling tasks.

Skills

Customer service

Medical terminology

Communication

Education

High school diploma or equivalent

Job description

Sanford Health in the United States is hiring a Patient Access Representative. The role focuses on patient registration and scheduling, with duties spanning creating electronic files, collecting payments, and answering patient inquiries.

Shifts are 8 hours, day shifts, with a 40-hour work week in a hospital setting. Responsibilities include greeting patients, verifying demographics, coordinating referrals and pre-authorizations, and assisting with billing tasks.