Patient Access & Scheduling Specialist

10000 Sanford; United States; On-site; USD 19,000 - 32,000; Full time

Job summary

Sanford Health in the United States seeks a Patient Access Representative to greet patients, verify demographics, register and/or schedule appointments, and manage related paperwork with accuracy and courtesy.

The role also involves collecting co-payments and payments, coordinating referrals and pre-authorizations, and supporting the care team while maintaining patient confidentiality and delivering exceptional service across shifts.

Qualifications

• High school diploma or equivalent preferred.
• Experience in medical office and patient interaction is advantageous.
• Good communication and teamwork skills.

Responsibilities

• Greet and register patients/residents and verify demographics.
• Schedule appointments, coordinate referrals, and pre-authorizations.
• Collect payments and manage financial arrangements per policy.
• Maintain confidentiality and provide compassionate customer service.

Skills

Customer service

Medical terminology

Registration

Scheduling

Communication

Education

High school diploma

Post-secondary education helpful

Job description

Sanford Health in the United States seeks a Patient Access Representative to greet patients, verify demographics, register and/or schedule appointments, and manage related paperwork with accuracy and courtesy.

The role also involves collecting co-payments and payments, coordinating referrals and pre-authorizations, and supporting the care team while maintaining patient confidentiality and delivering exceptional service across shifts.