Patient Access & Scheduling Specialist

Stormont Vail Health; Topeka, Northern (KS, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Stormont Vail Health in Topeka, KS, is seeking a patient access specialist focused on scheduling, insurance verification, and preregistration to ensure a smooth patient experience. You will verify benefits, determine coverage, and assist with prior authorizations as needed.

The role requires strong knowledge of medical terminology, excellent customer service, and proficiency with Windows-based systems. Prior experience in a hospital or payer setting is preferred.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Minimum 2 years of experience in a physician office, hospital, or payer setting.

Responsibilities

• Schedule patients for hospital services based on physician orders, including complex cases.
• Perform insurance verification and determine in/out of network status and benefits.
• Complete prior authorizations and precertifications for identified services.
• Handle preregistration by collecting demographics and insurance information.
• Provide patient education on anticipated balances and payment options.

Skills

Medical terminology

Microsoft Windows

Customer service

Interpersonal communication

Multitasking

Education

High School Diploma / GED

Associate's Degree

Tools

Epic

Microsoft Windows

Job description

Stormont Vail Health in Topeka, KS, is seeking a patient access specialist focused on scheduling, insurance verification, and preregistration to ensure a smooth patient experience. You will verify benefits, determine coverage, and assist with prior authorizations as needed.

The role requires strong knowledge of medical terminology, excellent customer service, and proficiency with Windows-based systems. Prior experience in a hospital or payer setting is preferred.