Night Front Desk Registrar – Patient Check-In

Stormont Vail Health; Topeka (KS); On-site; USD 14,000 - 21,000; Part time

Job summary

Stormont Vail Health in Topeka, KS seeks a part-time registration specialist to greet patients and collect information, completing check-in and admission tasks for each visit.

You will handle demographic and insurance details, discuss estimates with patients, obtain signatures, and support a courteous, efficient patient experience while upholding confidentiality and hospital policies.

Qualifications

• High School Diploma or GED required
• 1 year of customer service experience required
• Healthcare setting experience preferred
• Knowledge of Patient Rights, HIPAA and Medicare guidelines preferred

Responsibilities

• Provide excellent customer service to all patients, visitors, and guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area.
• Complete financial discussions including providing patient estimates and payment collections.
• Validate patient identity and apply patient safety armbands.
• Assist patients in completing state required documentation and database entry based on service area.
• Answer department phone, answer questions or transfer caller to appropriate area as needed.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Escort patients to treatment area.
• Complete various clerical and office duties as required based on service area.
• Correct system registration level edits in a timely manner.
• Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers.

Skills

Customer service

Healthcare experience

HIPAA knowledge

Medical terminology

Problem solving

Education

High School Diploma / GED

Job description

Stormont Vail Health in Topeka, KS seeks a part-time registration specialist to greet patients and collect information, completing check-in and admission tasks for each visit.

You will handle demographic and insurance details, discuss estimates with patients, obtain signatures, and support a courteous, efficient patient experience while upholding confidentiality and hospital policies.