Patient Registration Specialist

stormontvail; Topeka (KS); On-site; USD 21,491,000 - 31,519,000; Part time

Job summary

Stormont Vail Health in Topeka, KS seeks a part-time Registration Clerk to greet patients, collect demographics and insurance information, verify identities, and support check-in and admission processes with accuracy and courtesy.

You will handle financial discussions, collect patient copays, explain documents, and maintain patient confidentiality while complying with HIPAA and hospital policies. Prior customer service experience is preferred.

Qualifications

• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency)
• Identify complex problems, review related information, evaluate options and implement appropriate solutions. (Preferred proficiency)
• Knowledge of basic medical terminology. (Preferred proficiency)

Responsibilities

• Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area verifying patient identity.
• Complete financial discussions including providing patient estimates and payment collections.
• Collecting patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry based on service area.
• Schedule follow up appointments as appropriate.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Assist with department specific duties such as referrals, RiteFax and answering phones as needed.
• Complete various clerical and office duties as required based on service area.
• Comply with laws and regulations including maintaining patient confidentiality.
• Correct account and visit edits in a timely manner.
• Perform all other duties as assigned.
• Comply with all policies, standards, mandatory training and requirements of Stormont Vail.

Skills

HIPAA knowledge

Medicare guidelines

Problem solving

Medical terminology

Education

High School Diploma / GED

Job description

Stormont Vail Health in Topeka, KS seeks a part-time Registration Clerk to greet patients, collect demographics and insurance information, verify identities, and support check-in and admission processes with accuracy and courtesy.

You will handle financial discussions, collect patient copays, explain documents, and maintain patient confidentiality while complying with HIPAA and hospital policies. Prior customer service experience is preferred.