Patient Registration Specialist - Front Desk & Billing

stormontvail; Topeka (KS); On-site; USD 33,000 - 42,000; Full time

Job summary

Stormont Vail Health in Topeka, KS seeks a Registration Clerk to greet patients, collect demographics and insurance information, and guide them through check-in.

You will perform financial discussions, obtain signatures, verify identity, and support accurate data entry while complying with HIPAA and hospital policies. This role emphasizes patient-centered service and teamwork with on-site day shifts.

Qualifications

• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines (Preferred).
• Identify complex problems, review related information, evaluate options and implement solutions (Preferred).
• Knowledge of basic medical terminology (Preferred).

Responsibilities

• Provide excellent customer service to all patients, visitors, and guests to Stormont Vail Health.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area verifying patient identity.
• Complete financial discussions including providing patient estimates and payment collections.
• Collect patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry based on service area.
• Schedule follow up appointments as appropriate.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Assist with department specific duties such as referrals and answering phones as needed.
• Complete various clerical and office duties as required based on service area.
• Comply with laws and regulations including maintaining patient confidentiality.
• Correct account and visit edits in a timely manner.
• Perform all other duties as assigned.
• Comply with Stormont Vail policies and training requirements.

Skills

HIPAA knowledge

Medicare guidelines

Medical terminology

Customer service

Education

High School Diploma

Job description

Stormont Vail Health in Topeka, KS seeks a Registration Clerk to greet patients, collect demographics and insurance information, and guide them through check-in.

You will perform financial discussions, obtain signatures, verify identity, and support accurate data entry while complying with HIPAA and hospital policies. This role emphasizes patient-centered service and teamwork with on-site day shifts.