Patient Access Specialist - Elevate Healthcare Admin

JAG PT; Franklin Square (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Uniforms provided

HSA options

Term life insurance $10,000

3 weeks PTO

401(k) with company match

Yearly growth review

Tuition discounts

TicketsAtWork/LifeMart

Supportive work environment

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, and support front-desk operations across multiple locations.

This role requires strong organizational skills, 1+ years in healthcare reception, and willingness to travel between JAG locations; high school diploma and medical assistant cert preferred; uniforms provided, benefits include PTO, 401(k), and life insurance.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience as a medical receptionist/administrative assistant in healthcare.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Availability to travel to multiple JAG locations per policy.

Responsibilities

• Greet patients and visitors in the medical office.
• Answer patient questions and provide assistance and directions.
• Field all calls using the office number.
• Schedule new and follow-up appointments in software.
• Register new patients and update records.
• Distribute forms and capture required information.
• Daily collection of patient financial responsibility.
• Maintain confidentiality of patient records.
• Complete and track insurance verifications and authorizations.
• Knowledge of Workers’ Compensation and Auto claims submissions.
• Perform other duties as required.

Skills

Customer service

Medical receptionist

Administrative support

Time management

Interpersonal communication

Teamwork

Travel availability

Education

High school diploma

Medical Assistant certificate

Job description

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, and support front-desk operations across multiple locations.

This role requires strong organizational skills, 1+ years in healthcare reception, and willingness to travel between JAG locations; high school diploma and medical assistant cert preferred; uniforms provided, benefits include PTO, 401(k), and life insurance.