Patient Access Specialist: Scheduling & Admin

JAG Physical Therapy; West Orange (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

JAG Physical Therapy, a growing outpatient orthopedic group in New Jersey, is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, and support front-desk operations in a fast-paced setting.

The ideal candidate has a high school diploma, medical front-desk experience, strong organizational and communication skills, and willingness to travel to various JAG locations. This full-time role offers benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Medical assistant certificate preferred.
• 1+ year experience as a medical receptionist/administrative assistant.
• Strong organizational and time management skills.
• Excellent interpersonal communication.
• Willingness to travel to multiple JAG locations.

Responsibilities

• Greet patients and visitors in the medical office.
• Answer patient questions and provide assistance and directions.
• Field calls using the office main number.
• Schedule new and follow-up appointments.
• Register new patients and update records.
• Distribute forms to ensure required fields are completed.
• Collect patient financial responsibility daily.
• Maintain confidentiality of patient records.
• Process insurance verifications, authorizations, and referrals.
• Know Workers’ Compensation and Auto claim submissions.
• Perform other duties as required.

Skills

Organizational skills

Time management

Interpersonal communication

Teamwork

Education

High school diploma or equivalent

Medical assistant certificate (preferred)

Job description

JAG Physical Therapy, a growing outpatient orthopedic group in New Jersey, is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, and support front-desk operations in a fast-paced setting.

The ideal candidate has a high school diploma, medical front-desk experience, strong organizational and communication skills, and willingness to travel to various JAG locations. This full-time role offers benefits and growth opportunities.