Patient Access & Scheduling Specialist

Rancho Health; Temecula (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Wellness benefits

401(k) match

Paid holidays

Life and disability options

Flexible spending accounts

Job summary

Rancho Health in Temecula, CA is seeking a Patient Access Specialist I to greet patients, collect personal and insurance information, and schedule visits with accuracy and courtesy. You will review provider schedules to ensure correct placement of appointments and follow triage protocols when needed.

Requirements include a high school diploma and 1–2 years of customer service experience, preferably in healthcare or a call center. Bilingual Spanish is preferred.

Qualifications

• Customer service experience in healthcare or call center preferred.
• Ability to multitask handling high call volumes with accuracy.
• Strong verbal and written communication, professional handling of sensitive info.

Responsibilities

• Greet patients warmly and collect personal and insurance information.
• Review provider schedules to ensure correct appointment placement.
• Follow triage protocol and route questions to the appropriate department.

Skills

Customer service

Multitasking

Communication

Bilingual Spanish

Education

High school diploma or equivalent

Tools

EMR system

Job description

Rancho Health in Temecula, CA is seeking a Patient Access Specialist I to greet patients, collect personal and insurance information, and schedule visits with accuracy and courtesy. You will review provider schedules to ensure correct placement of appointments and follow triage protocols when needed.

Requirements include a high school diploma and 1–2 years of customer service experience, preferably in healthcare or a call center. Bilingual Spanish is preferred.