Spanish-English Patient Access Associate – Day Shift

Inova Health System; Manassas, Northern (VA, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement matching

Education assistance

Job summary

Inova Health System seeks a Patient Access Associate 1 for Inova Cares for Families in Manassas, VA. This full-time daytime role handles patient check-in, insurance verification, and documentation of demographic and financial information, working closely with clinical staff to ensure smooth access to care.

The position emphasizes clear communication in Spanish and English, with opportunities to assist patients in navigating payment options and community resources.

Qualifications

• Experience in customer service or medical setting preferred.

Responsibilities

• Assist patients with check-in and insurance verification, collecting demographic and payment information.
• Explain benefits and patient responsibility clearly.
• Coordinate with departments to arrange transport or special assistance as needed.
• Educate patients on financial assistance options and programs.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Inova Health System seeks a Patient Access Associate 1 for Inova Cares for Families in Manassas, VA. This full-time daytime role handles patient check-in, insurance verification, and documentation of demographic and financial information, working closely with clinical staff to ensure smooth access to care.

The position emphasizes clear communication in Spanish and English, with opportunities to assist patients in navigating payment options and community resources.