Patient Access Coordinator — Registration & Scheduling (Day Shift)

Sanford; Town of Weston (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in the United States is seeking a Patient Access Representative to support patient registration and scheduling. The role involves greeting patients, verifying demographics, collecting payments, and handling related paperwork across various settings.

The PAR may focus on registration or scheduling duties, or both, depending on the location. Strong customer service and basic medical terminology knowledge are required, with some locations needing BLS certification.

Qualifications

• High school diploma or equivalent preferred.
• Post-secondary education helpful.
• One year of work experience in a medical office.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• Greet patients/residents and verify demographics to register and/or schedule.
• Create electronic files and route forms and documents.
• Collect co-payments, pre-payments, and payments on accounts.
• Schedule patient appointments, coordinate referrals, and conduct pre-authorization.
• Assist with recalls, waitlists, and coordinating provider schedules.
• Maintain confidentiality and provide excellent customer service.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in the United States is seeking a Patient Access Representative to support patient registration and scheduling. The role involves greeting patients, verifying demographics, collecting payments, and handling related paperwork across various settings.

The PAR may focus on registration or scheduling duties, or both, depending on the location. Strong customer service and basic medical terminology knowledge are required, with some locations needing BLS certification.