Patient Access & Scheduling Specialist

Seattle Children's; Seattle (WA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

403(b)

Paid time off

Tuition reimbursement

Job summary

Seattle Children’s is seeking Patient Access Coordinators to support the pre-visit experience. The role involves registering patients, scheduling appointments in Cadence/OpTime, and coordinating care with other services to minimize delays.

We offer shifts from .8 to 1.0 FTE with a mix of days, evenings, and nights, and provide benefits including medical, dental, vision, and tuition reimbursement. Strong customer service and healthcare exposure are valued.

Qualifications

• High School Diploma or equivalent.
• Minimum of two (2) years customer service and/or administrative support experience, and/or healthcare experience with/without scheduling and registration experience.
• Must complete Epic Training and obtain a passing score on EUPA test within two (2) weeks of start date.
• Associate’s Degree or at least two (2) years of college coursework in health care or related field.
• Minimum of three (3) years experience working in a health care setting or related field.
• Significant experience working with the general public in a health care/customer service environment.

Responsibilities

• Register patients and schedule appointments in Cadence and/or OpTime.
• Coordinate care with other services and minimize access delays.
• Process incoming referrals and triage patient telephone calls.
• Send MyChart invitations and collect/update demographic and financial information.
• Check in patients and collect copays and outstanding balances.
• Inform of and collect signed consent for care.
• Maintain infection prevention standards and participate in hospital initiatives.

Skills

Customer service

Administrative support

Healthcare experience

Education

High School Diploma or equivalent

Associate’s Degree coursework in health care

Job description

Seattle Children’s is seeking Patient Access Coordinators to support the pre-visit experience. The role involves registering patients, scheduling appointments in Cadence/OpTime, and coordinating care with other services to minimize delays.

We offer shifts from .8 to 1.0 FTE with a mix of days, evenings, and nights, and provide benefits including medical, dental, vision, and tuition reimbursement. Strong customer service and healthcare exposure are valued.