Patient Access & Scheduling Specialist

St. Joseph’s/Candler Health System; Savannah (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Wellness programs

Insurance options

Child care

Housing opportunities

Job summary

St. Joseph’s/Candler Health System is seeking an Office Coordinator to provide administrative support to clinical staff. You will answer phones, screen calls, route messages, verify patient demographics and insurance, and coordinate scheduling across departments.

The role involves assisting with precertifications, scanning documents into the EMR, and supporting billing accuracy while contributing to patient satisfaction and performance improvement initiatives.

Qualifications

• Associates degree in healthcare preferred.
• Experience in a general medical office preferred (1-2 years).
• Ability to verify patient demographics and insurance information.

Responsibilities

• Verify patient demographics, insurance and other data for claims.
• Coordinate internal and external scheduling and route messages promptly.
• Assist with precertification processes and communicate with insurers.
• Scan documents to EMR to support treatment and claims.
• Support billing/coding accuracy and patient satisfaction initiatives.

Skills

Administrative support

Phone etiquette

Message routing

Customer service

Education

Associates of Healthcare - Preferred

Tools

EMR systems

Job description

St. Joseph’s/Candler Health System is seeking an Office Coordinator to provide administrative support to clinical staff. You will answer phones, screen calls, route messages, verify patient demographics and insurance, and coordinate scheduling across departments.

The role involves assisting with precertifications, scanning documents into the EMR, and supporting billing accuracy while contributing to patient satisfaction and performance improvement initiatives.