Clinical Office & Scheduling Coordinator

St. Joseph's/Candler; Hardeeville (SC); On-site; USD 35,000 - 48,000; Full time

Job summary

St. Joseph's/Candler in South Carolina is seeking an Office Coordinator to provide essential secretarial support to clinical staff. You will answer phones, screen calls, route messages, verify patient information for registration and insurance, and coordinate patient scheduling.

You will also input documents into the EMR to support patient treatment and claims, maintain filing systems, and participate in activities to promote patient satisfaction and performance improvement.

Qualifications

• Electronic and paper filing systems are maintained.
• Answers phones, schedules appointments, and routes calls appropriately.
• Prepares next-day encounters to include insurance verification, review of patient balance, and notification to patients regarding balance when required.
• Verification of patient demographics, insurance and other vital statistical information required to identify and submit insurance claims for services rendered.
• Follows referral process based upon insurance company's policies and procedures.

Responsibilities

• Answers phones, schedules appointments, and routes calls appropriately.
• Prepares next-day encounters to include insurance verification and balance notification.
• Verifies patient demographics and insurance information for claims submission.
• Schedules patients for procedures and coordinates referrals when needed.
• Scans and enters documentation to support insurance and healthcare claim processing.

Skills

Telephone communication

Scheduling

Insurance verification

EMR data entry

Patient satisfaction

Performance improvement

Education

High School Diploma - Preferred

Tools

EMR software

Job description

St. Joseph's/Candler in South Carolina is seeking an Office Coordinator to provide essential secretarial support to clinical staff. You will answer phones, screen calls, route messages, verify patient information for registration and insurance, and coordinate patient scheduling.

You will also input documents into the EMR to support patient treatment and claims, maintain filing systems, and participate in activities to promote patient satisfaction and performance improvement.