Patient Access & Scheduling Specialist

Socket.dev; Royal Oak (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Profit sharing

Bonus opportunities

PTO and flexible scheduling

CEU time

Job summary

Team Rehab is seeking a Patient Administrative Coordinator to be the first point of contact in the clinic. You will greet patients, verify appointments, and assist with paperwork, while ensuring smooth, 360-degree communication among patients, physicians, and staff.

You will manage complex schedules, handle insurance questions, and maintain EMR records. Aiding clinic performance and maintaining confidentiality are also key responsibilities.

Qualifications

• No prior experience or education required.
• High school graduate or equivalent.
• Excellent verbal and written communication skills.
• Must possess solid basic computer skills.
• Commitment to diversity, equity, and inclusion.

Responsibilities

• Greet patients in a friendly, outgoing manner and verify appointments.
• Coordinate 360 communication among patients, physicians, and staff.
• Maintain schedules and coordinate with therapists to meet patient needs.
• Assist patients with insurance questions and explain benefits.
• Update records in EMR and billing systems and handle billing tasks.
• Collect copayments and issue receipts, maintaining accuracy.
• Input data from in-house research to support clinic performance.
• Support clinic operations and maintain supplies and equipment.
• Respect patient privacy and follow confidentiality policies.

Skills

Communication skills

Verbal communication

Written communication

Basic computer skills

Multitasking

Education

High school graduate

Tools

EMR/EHR system

Job description

Team Rehab is seeking a Patient Administrative Coordinator to be the first point of contact in the clinic. You will greet patients, verify appointments, and assist with paperwork, while ensuring smooth, 360-degree communication among patients, physicians, and staff.

You will manage complex schedules, handle insurance questions, and maintain EMR records. Aiding clinic performance and maintaining confidentiality are also key responsibilities.