Patient Care Admin Coordinator | Flexible Hours & Benefits

Team Rehabilitation Physical Therapy; Macomb Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Low-cost medical plan

Dental & vision coverage

401(k) match

Profit sharing

Monthly bonus opportunities

Generous PTO

Flexible scheduling

CEU time

Job summary

Team Rehabilitation Physical Therapy is seeking a friendly, organized Patient Administrative Coordinator to be the first point of contact within our clinic. You’ll greet patients, verify appointments, and help with paperwork while maintaining patient privacy and accurate records.

Key duties include coordinating schedules, handling insurance questions, processing copays, and supporting daily clinic operations. A positive attitude, clear communication, and basic computer skills are essential.

Qualifications

• No prior experience or education required.
• High school graduate or equivalent.
• Experience in a patient centered health care position is an advantage but is not necessary.
• Excellent verbal and written communication skills.
• Must possess solid basic computer skills.
• Commitment to diversity, equity, and inclusion.

Responsibilities

• Greet patients and verify appointments, assisting with paperwork.
• Ensure 360 communication with patients, physicians, staff and follow-ups.
• Maintain complex schedules and coordinate with therapists as needed.
• Assist patients with insurance questions and explain benefits; obtain necessary authorizations.
• Update and maintain records in EMR and billing systems; follow up for missing information.
• Collect copayments and process payments professionally; issue receipts.

Skills

Verbal communication

Written communication

Computer skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

EMR system

Billing software

Job description

Team Rehabilitation Physical Therapy is seeking a friendly, organized Patient Administrative Coordinator to be the first point of contact within our clinic. You’ll greet patients, verify appointments, and help with paperwork while maintaining patient privacy and accurate records.

Key duties include coordinating schedules, handling insurance questions, processing copays, and supporting daily clinic operations. A positive attitude, clear communication, and basic computer skills are essential.