Patient Administrative Coordinator - Flexible Hours & Growth

Team Rehabilitation Physical Therapy; Taylor (MI); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Monthly bonus opportunities

401(k) match

Profit sharing

Equity opportunities

Lifewise health plan (medical)

Dental and vision coverage

Paid time off (PTO)

Flexible scheduling

$1500 per year for continuing ED or $$

Job summary

Team Rehabilitation is seeking a Patient Administrative Coordinator to serve as the first point of contact in our Taylor clinic. You will greet patients, verify appointments, and help with paperwork while supporting care coordination with physicians and staff.

You will manage schedules, explain insurance benefits, obtain authorizations, and maintain EMR/billing records. You’ll collect copays, input data from in-house research, and help keep supplies organized.

Qualifications

• No prior experience or education required.
• High school graduate or equivalent.
• Experience in a patient-centered health care position is an advantage but is not necessary.
• Excellent verbal and written communication skills.
• Must possess solid basic computer skills.
• Commitment to diversity, equity, and inclusion.

Responsibilities

• Greet patients in a friendly, outgoing manner. Verify appointments and assist in completing any necessary paperwork.
• Ensure 360 communication with patients, physicians, other staff members and anyone else involved in the patient’s care — including any necessary follow-ups.
• Maintain complex schedules while ensuring that all patients are scheduled the appropriate number of visits. May include coordinating with the Physical Therapist and other staff members to accommodate the patient’s needs.
• Assist patients with any insurance‑related questions. Verify and explain insurance benefits to every patient, as well as obtaining and tracking any authorizations needed.
• Accurately update and maintain records in the electronic medical and billing record system, including billing changes. Follow up for any additional information when appropriate.
• Collect copayments and process in an accurate, timely and professional manner. Issue any receipts and handle any billing-related tasks.
• Accurately input data collected from in‑house research. This information provided is pivotal in determining clinic performance.
• Support the clinic performance by preparing management information, imputing data from in‑house research and assuming basic maintenance of clinic supplies and equipment.
• Respect patient privacy and adhere to any confidentiality policies.

Skills

Customer service

Verbal communication

Written communication

Scheduling

Data entry

Education

High school graduation or equivalent

Tools

EMR software

Job description

Team Rehabilitation is seeking a Patient Administrative Coordinator to serve as the first point of contact in our Taylor clinic. You will greet patients, verify appointments, and help with paperwork while supporting care coordination with physicians and staff.

You will manage schedules, explain insurance benefits, obtain authorizations, and maintain EMR/billing records. You’ll collect copays, input data from in-house research, and help keep supplies organized.