Patient Access & Scheduling Specialist

NeighborHealth Center; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

NeighborHealth Center in Raleigh, NC is seeking a Registration Representative to handle patient check-ins, scheduling, and insurance verification, ensuring accurate data entry and friendly service.

The role requires high school diploma, one year of customer service experience, and on-site work with occasional Saturdays; bilingual English/Spanish preferred.

Candidates must maintain confidentiality and proficient use of the EHR and MS Office, contributing to efficient practice operations.

Qualifications

• High School Diploma or equivalent.
• One year of customer service, healthcare, or administrative support experience preferred.
• Healthcare registration, scheduling, or medical office experience preferred.
• On-site work schedule with potential Saturdays; English fluency required.

Responsibilities

• Make appointments for patients.
• Process appointment cancellations and rescheduling.
• Administrative tasks such as scanning, data entry, and managing call worklist.
• Register patients with demographic and insurance information and collect payments.
• Maintain accurate documentation in the practice management system and assist with inquiries.

Skills

Customer service

Verbal & written communication

Attention to detail

Electronic health record

Multitasking

HIPAA compliance

Teamwork

Education

High School Diploma

Job description

NeighborHealth Center in Raleigh, NC is seeking a Registration Representative to handle patient check-ins, scheduling, and insurance verification, ensuring accurate data entry and friendly service.

The role requires high school diploma, one year of customer service experience, and on-site work with occasional Saturdays; bilingual English/Spanish preferred.

Candidates must maintain confidentiality and proficient use of the EHR and MS Office, contributing to efficient practice operations.