Patient Access & Registration Specialist

American Family Care Raleigh Midtown; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Paid time off

Training & development

Flexible scheduling

Great small business work environment

Job summary

A leading urgent care provider in Raleigh is looking for a skilled individual to manage patient check-in and check-out processes, verify insurance, collect payments, and maintain patient records. This role requires a high school diploma, strong customer service skills, and detail-oriented support. Previous medical clerical experience and knowledge of computer systems like Microsoft Office will be beneficial. Join a dynamic work environment that offers bonus opportunities, flexible scheduling, and a focus on patient relations.

Qualifications

• Previous medical clerical experience preferred.
• Accuracy in handling patient records is essential.
• Clear and articulate phone mannerisms are needed.

Responsibilities

• Prepare the clinic for daily operations by reviewing all systems and documents.
• Greet patients and collect necessary insurance and identification information.
• Register and update patient records accurately.
• Process patient payments and address billing inquiries.
• Provide excellent customer service and assist with appointment scheduling.
• Complete closing procedures and maintain accurate documentation.

Skills

Customer service skills

Detail orientation

Computer knowledge

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

A leading urgent care provider in Raleigh is looking for a skilled individual to manage patient check-in and check-out processes, verify insurance, collect payments, and maintain patient records. This role requires a high school diploma, strong customer service skills, and detail-oriented support. Previous medical clerical experience and knowledge of computer systems like Microsoft Office will be beneficial. Join a dynamic work environment that offers bonus opportunities, flexible scheduling, and a focus on patient relations.