Patient Access Registrar

Lifepoint Health; Beckley (WV); On-site; USD 35,000 - 52,000; Part time

Benefits offered by this job

Comprehensive benefits

PTO & insurance

Tuition assistance

401(k) plan

Well-being programs

Career development

Job summary

Raleigh General Hospital is seeking a Registrar to join our team, supporting patient admissions, data accuracy, and insurance verification. You’ll use EHR systems to enter demographic and billing information, assign medical record numbers, and coordinate with physician offices and nursing units.

High school diploma and 3+ years of related experience preferred; strong customer service, attention to detail, and the ability to work in a fast-paced environment are essential.

Qualifications

• High school diploma or equivalent required.
• 3+ years of directly related experience may substitute for the education.
• Experience with EHR or registration systems preferred.
• Strong critical thinking and independent work ability.
• Excellent customer service and professional interaction with patients and staff.
• Ability to thrive in a high-volume, fast-paced environment.
• Knowledge of medical terminology and hospital procedures is a plus.

Responsibilities

• Gather and verify patient account information, insurance coverage, and ensure accurate entry of demographic, billing, and clinical data, including assigning medical record numbers.
• Distribute and explain forms, obtain necessary signatures, and meet with patients or caregivers to exchange essential information.
• Communicate with physician offices, nursing units, and other personnel to coordinate admissions and determine placement.
• Verify insurance benefits, obtain precertifications/authorizations, and process payments or refer to financial counselors as needed.
• Provide excellent customer service, addressing patient questions and concerns while maintaining professionalism and confidentiality.
• Utilize electronic health record (EHR) and registration software efficiently to manage data and support documentation compliance.
• Collaborate with departments and resolve registration issues to facilitate smooth patient admissions and ensure adherence to hospital policies and regulatory requirements.

Skills

Data entry

EHR proficiency

Customer service

Attention to detail

Education

High school diploma

Tools

Registration software

Job description

Raleigh General Hospital is seeking a Registrar to join our team, supporting patient admissions, data accuracy, and insurance verification. You’ll use EHR systems to enter demographic and billing information, assign medical record numbers, and coordinate with physician offices and nursing units.

High school diploma and 3+ years of related experience preferred; strong customer service, attention to detail, and the ability to work in a fast-paced environment are essential.