Patient Access & Billing Coordinator

UNC Health Care; Raleigh (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

UNC Health Care in Raleigh's North Raleigh office seeks a patient services specialist to handle check-in/out, process financial information, and provide patient billing details with courteous service.

The role requires strong computer skills, adherence to HIPAA and safety regulations, and the ability to coordinate with departments to schedule appointments and manage data entry. A high school diploma is required, with preferred medical administrative program completion.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program.
• Previous experience in a medical office preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, answers phones in a timely and professional manner, and provides other administrative duties.
• Accurately handles patient check in and check out procedures, processes insurance verification and authorization, codes visits with ICD/CPT, balances daily receipts, and schedules appointments with data entry.
• Orders and maintains clinical and office supplies and equipment.
• Complies with HIPAA, OSHA, and infection prevention policies; participates in performance improvement activities.
• Demonstrates strong customer service and teamwork when interacting with patients, families, and staff.

Skills

Customer service

Computer skills

Teamwork

Education

High school diploma

Job description

UNC Health Care in Raleigh's North Raleigh office seeks a patient services specialist to handle check-in/out, process financial information, and provide patient billing details with courteous service.

The role requires strong computer skills, adherence to HIPAA and safety regulations, and the ability to coordinate with departments to schedule appointments and manage data entry. A high school diploma is required, with preferred medical administrative program completion.