Patient Access & Scheduling Specialist

Brown University Health; Providence (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is seeking a Patient Scheduler at The Miriam Hospital in Providence, RI. This on-site role supports clerical tasks, patient scheduling, and information management within a busy healthcare setting.

The position involves coordinating appointments, maintaining patient records, and communicating with patients and clinicians to ensure accurate and timely care. Monday through Friday, typically 8:30am to 5:00pm, with 8 hours per day.

Qualifications

• High school diploma or equivalent with formal training.
• Typing and data-entry skills required.
• Knowledge of medical terminology preferred.
• Strong attention to detail and interpersonal communication.
• Ability to work with patients, physicians, and hospital staff at all levels.

Responsibilities

• Answer and route calls, take messages, and initiate calls as needed.
• Enter, update, and maintain patient information in the electronic system.
• Schedule visits and testing appointments.
• Obtain and review physician orders for accuracy.
• Maintain patient paperwork and collect history and physical information.
• Screen patients and provide testing preparation instructions.
• Communicate with physician offices regarding cancellations and no-shows.
• Prepare reports for management and assist with staff training.
• Participate in monthly staff meetings.

Job description

Brown University Health is seeking a Patient Scheduler at The Miriam Hospital in Providence, RI. This on-site role supports clerical tasks, patient scheduling, and information management within a busy healthcare setting.

The position involves coordinating appointments, maintaining patient records, and communicating with patients and clinicians to ensure accurate and timely care. Monday through Friday, typically 8:30am to 5:00pm, with 8 hours per day.