Patient Scheduling & Records Specialist

Lifespan; Providence (RI); On-site; USD 25,000 - 41,000; Part time

Job summary

The Patient Scheduler position at Brown University Health, The Miriam Hospital, Providence, RI, reports to the Office Manager and handles clerical, scheduling and recordkeeping duties for patients and staff. This role supports patient flow and data accuracy within the hospital system.

Hours are M-F, 9-2, totaling 4 hours per day. The job requires typing, medical terminology knowledge, and strong interpersonal skills to serve diverse patients and collaborate with healthcare professionals.

Qualifications

• Typing/Data entry is required.
• Knowledge of medical terminology is necessary.
• Detail oriented with strong accuracy.
• Excellent interpersonal communication with patients, visitors and staff.

Responsibilities

• Answer and route calls, take messages, and initiate calls as requested.
• Enter and edit patient information in the computer, including patient type and activity.
• Enter data during downtime procedures and maintain patient electronic profiles.
• Obtain missing patient data from nursing units or outside facilities as needed.
• Schedule appointments using Invision/Ecw and verify physician orders for accuracy.
• Maintain daily patient files and required paperwork.
• Coordinate with physicians' offices to obtain history and physical information.
• Inform Office Manager of discrepancies and provide routine patient instructions.
• Support staff with testing clerical tasks and generate management reports.
• Contact physicians’ offices regarding cancellations or no-shows.

Skills

Typing/Data entry

Medical terminology

Interpersonal skills

Detail oriented

Education

High school diploma / equivalent

Job description

The Patient Scheduler position at Brown University Health, The Miriam Hospital, Providence, RI, reports to the Office Manager and handles clerical, scheduling and recordkeeping duties for patients and staff. This role supports patient flow and data accuracy within the hospital system.

Hours are M-F, 9-2, totaling 4 hours per day. The job requires typing, medical terminology knowledge, and strong interpersonal skills to serve diverse patients and collaborate with healthcare professionals.