Patient Access & Scheduling Specialist

Plano Orthopedic And Sports Medicine Center Inc; Plano (TX); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center Inc. is seeking a Medical Appointment Scheduler to be the first point of contact for patients, handling calls and scheduling. You will verify insurance and demographics, responding with helpful information and compassion.

The ideal candidate has strong communication skills, familiarity with medical terminology, and experience with EMR/EHR systems. This on-site role offers a collaborative team environment and a focus on patient access and service

Qualifications

• Experience in a medical office or clinic is preferred.
• Strong communication skills and a patient‑focused approach.
• Familiarity with medical terminology.
• Comfort using EMR/EHR platforms for scheduling and record-keeping.

Responsibilities

• Answer inbound calls and schedule appointments.
• Schedule and reschedule appointments and verify patient demographics.
• Verify insurance information and demographic data.
• Provide exceptional service with a courteous, professional attitude.
• Support clinic access and service excellence goals.

Skills

Professionalism

Customer service

Multi-tasking

Medical terminology

EMR/EHR familiarity

Tools

EMR/EHR systems

Job description

Plano Orthopedic & Sports Medicine Center Inc. is seeking a Medical Appointment Scheduler to be the first point of contact for patients, handling calls and scheduling. You will verify insurance and demographics, responding with helpful information and compassion.

The ideal candidate has strong communication skills, familiarity with medical terminology, and experience with EMR/EHR systems. This on-site role offers a collaborative team environment and a focus on patient access and service